Mourinho was expecting Norwich to go all guns blazing as they realistically needed to beat the Blues to maintain their chances of avoiding relegation from the Premier League.
But instead it was Chelsea who had 23 shots during the game, with Norwich sitting back and trying to play on the counter-attack, failing to regularly trouble the home defence.
The result leaves Norwich needing a huge turn-around in goal difference with West Brom and Sunderland, both of whom have two games remaining and face one another in midweek.
As for Chelsea, the point took them three ahead of Arsenal in the race for third and it would take a huge swing in goal difference (18) for them not to end the season in that spot, with Mourinho having all but given up on the title.
"We had one team that needed three points to have a chance to survive, and they didn't play to win," Mourinho told Sky Sports.
"You had a team that needs one point to finish third, and in the Champions League group phase, and that team played like the one needing three points so it was a bit of a contradiction.
"(Their gameplan) surprised me but anyone plays like they want. It's not my responsibility, it is their responsibility.
"We were waiting for a kind of crazy game, especially in the second half, where they would gamble everything to try for a last chance to survive, but they didn't. Even worse - they defended much more but that's their problem. We have not a right to criticise.
"I think we lost 45 minutes because in the first half we were very slow. Like the weather, players were playing very slow with no intensity.
"In the second half the intensity was completely different, the dynamic too. The players they wanted it much, much more and we tried everything.
"We know we have no chances to be champions and we know we need one point to finish in the group phase of the Champions League, which obviously is not a cup for us but affects the next season. It affects pre-season and it was important for us to finish third."